Throw Lever HELIA

DELIVERY TERMS AND CONDITIONS

1. Types of goods
1.1. Special goods – goods whose purchase requires a special permit in accordance with the Law of the Republic of Lithuania on the Control of Weapons and Ammunition, issued by the territorial Police Commissariat (including firearms, firearm accessories, and ammunition).
1.2. Standard goods – all other goods for which no special police or other permit is required.

2. Delivery of standard goods
2.1. When placing an order and selecting a delivery service, the Buyer must provide an accurate and correct delivery address.
2.2. By registering and completing the order details, the Buyer undertakes to correctly provide their address. It is especially important to indicate the correct postal code according to the new system (LT-XXXXX). If necessary, the Buyer may verify the postal code at the nearest post office or on the Lithuanian Post website.
2.3. Delivery times for standard goods are indicated in the description of each product in the www.volfora.lt online store.
2.4. Made-to-order standard goods that are not in the Seller’s stock are delivered from suppliers’ warehouses within 5–10 business days from the date of payment.
2.5. If circumstances related to ordering or supply arise that may affect the delivery time, the Seller shall inform the Buyer using the contact details provided.
2.6. Order fulfillment confirmation is provided to the Buyer only after payment for the goods has been received.
2.7. Upon delivery of standard goods, the Buyer must check the condition of the package, the quantity, quality, and assortment of the goods together with the courier.
2.8. If any damage to the packaging or goods is noticed, the Buyer must record this in the delivery documents or draw up a separate damage report in the presence of the courier. If this is not done, the Seller shall not be liable for damage related to packaging defects.
2.9. Standard goods that may only be purchased by adults (18 years of age or older) are handed over only upon presentation of a valid identity document confirming the Buyer’s age.

3. Collection of special goods
3.1. Special goods are not delivered via courier services and may only be collected at the Seller’s physical location.
3.2. Special goods may be collected at the following address:
UAB “Volfora”, Gariūnų g. 43A, LT-02300, Vilnius.
3.3. When collecting special goods, an individual must present a valid identity document and a valid permit to purchase the respective special goods.
3.4. Special goods are handed over only to the person who purchased them through the www.volfora.lt system, upon signing the goods acceptance–handover documents.
3.5. If special goods are purchased by a legal entity, the authorized person collecting the goods must present a valid identity document, a valid permit for the special goods, a power of attorney, and an employee ID card (if applicable).