Delivery conditions

GOODS DELIVERY TERMS

1. Types of Goods
1.1. Special goods – goods that, under the Law on the Control of Weapons and Ammunition of the Republic of Lithuania, require a special permit issued by the relevant territorial Police Commissariat (including firearms, firearm accessories and ammunition).
1.2. Regular goods – all other goods that do not require a special police permit or any other special permit for purchase.

2. Delivery of Regular Goods
2.1. When placing an order and selecting the delivery service, the Buyer must provide an accurate and correct delivery address.
2.2. When registering and entering order details, the Buyer undertakes to provide their address correctly. It is particularly important to provide the correct postal code according to the current system (LT-XXXXX). If necessary, the Buyer may check the postal code at the nearest post office or on the Lithuanian Post website.
2.3. Delivery times for regular goods are specified in the description of each product in the www.volfora.eu online store.
2.4. Regular goods ordered from suppliers that are not available in the Seller’s warehouse are delivered from suppliers’ warehouses within 5–10 business days from the date of payment for the order.
2.5. If circumstances related to ordering or supplying the goods arise that may affect the delivery time, the Seller will inform the Buyer using the contact details provided by the Buyer.
2.6. Confirmation that the order is being processed is provided to the Buyer only after payment for the goods has been received.
2.7. Upon delivery of regular goods, the Buyer must check the condition of the package, the quantity, quality and assortment of the goods together with the courier.
2.8. If any damage to the packaging or goods is noticed, the Buyer must record it in the delivery documents or prepare a separate damage report in the presence of the courier. If these actions are not taken, the Seller shall not be liable for damage related to packaging defects.
2.9. Regular goods that may only be purchased by adults (18 years of age or older) will only be handed over upon presentation of a valid document confirming the Buyer’s identity and age.

3. Collection of Special Goods
3.1. Special goods are not delivered by courier services and may only be collected from the Seller’s physical location.
3.2. Special goods can be collected at the following address:
UAB „Volfora“, Gariūnų g. 43A, LT-02300, Vilnius, Lithuania.
3.3. An individual collecting special goods must present a valid identity document and a valid permit authorising the purchase of the relevant special goods.
3.4. Special goods will only be handed over to the person who purchased them through the www.volfora.eu system, upon signing the relevant goods acceptance and transfer documents.
3.5. If special goods are purchased by a legal entity, the authorised person collecting the goods must present a valid identity document, a valid permit for the relevant special goods, a power of attorney and an employee identification card (if applicable).